Wachiya Store Manager
The Store Manager is responsible for overseeing all aspects of the store’s operations, with a focus on promoting and selling Cree products sourced from artists & artisans in Eeyou Istchee. You will lead a team to ensure excellent customer service, manage inventory, and maintain the overall success and growth of the store.
Location: Old Montreal, QC
Job Type: Full-time
Responsibilities
- Team Leadership
- Recruit, train, and supervise store staff, providing guidance and support to ensure a cohesive and motivated team.
- Schedule shifts, delegate tasks, and oversee performance evaluations to maintain high standards of service.
- Sales & Customer Service
- Drive sales by developing strategies to attract customers and promote products effectively.
- Foster a welcoming and knowledgeable atmosphere for customers, offering assistance, answering inquiries, and resolving any issues or complaints.
- Inventory Management
- Oversee inventory levels, including receiving and stocking merchandise to ensure adequate supply and optimal product assortment.
- Monitor inventory turnover rates and implement strategies to minimize shrinkage and optimize profitability.
- Marketing & Promotion
- Collaborate with CNACA’s marketing team to develop and execute promotional campaigns, events, and initiatives to increase store visibility and attract new customers.
- Utilize social media platforms and other marketing channels to engage with the community and promote store offerings.
- Financial Management
- Develop and adhere to budgets, including monitoring expenses and revenue, and implementing cost-control measures to maximize profitability.
- Prepare sales reports, analyze performance metrics, and identify opportunities for improvement.
- Store Operations
- Ensure compliance with company policies, procedures, and standards for safety, cleanliness, and security.
- Maintain store appearance and merchandise displays to enhance the overall shopping experience and reflect the brand image.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management or related field (preferred).
- Proven experience in retail management, with a track record of achieving sales targets and driving operational excellence.
- Knowledge and appreciation of Indigenous cultures, particularly Cree culture and art, is highly desirable.
- Strong leadership abilities with excellent communication, interpersonal, and problem-solving skills.
- Proficiency in Microsoft Office Suite and point-of-sale (POS) systems.
- Ability to work flexible hours, including weekends and holidays, as needed.
Benefits
- Competitive salary commensurate with experience.
- Health benefits package.
- Opportunities for professional development and growth within CNACA.
Terms of Employment
Please take notice that this is a full-time, permanent position and subject to a 3-month probationary period.
Salary for the above position will be commensurate with the qualifications and experience of the applicant. CNACA offers competitive salary and benefits and offers equal opportunities to men and women.
Start Date: To be negotiated
Please send your application by email to:
E-Mail: administration@cnaca.ca
Tel: (418) 745-2444 Extension: 3333
Date of Posting: March 5, 2025
Closing Date: March 31, 2025
Mission of the Cree Native Arts & Crafts Association
To diversify and grow a sustainable cultural economy in Eeyou Istchee involving partnerships among Cree artists, artisans and Cree communities that will preserve, promote and enhance the heritage of the Eeyou/Eenou Nation while encouraging contemporary means of expression that maintain Cree culture, values, traditions and skills.
